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Elevate Your Membership Experience

Galaxy can help provide exceptional service to help a business service new members, operating as a standalone membership management system or integrating with other fundraising and donor management systems.

Developed to provide a better guest experience and enhance your operations, our membership offering includes:

  • Flexible membership cards – Ticket stock, card stock, or digital membership cards with Galaxy’s membership system. You can fulfill membership however it is most convenient to you and your member.
  • Joint or single memberships – Create the membership programme that fits your needs.
  • Photo IDs – Boost your security without asking members for photo IDs by integrating memberships with sales and access control solutions to verify member photos.
  • Efficient data capture – Member information captured at the time of sale automatically syncs with a compatible CRM or donor management system.
  • Easy member tracking – Run reports to track member spending, develop effective promotions, and notify them when it’s renewal time.
  • Redemption of member benefits –One card can hold all of a member’s entitlements for use at the front gate, retail shops, and/or your food and beverage facilities.

Guests can self-manage much of their membership via the Online Member Portal

The Online Member Portal lets guests manage their membership accounts through a one-stop online shop, enabling you to target your members with key marketing messages. The Online Member Portal offers the following competitive features:

  • Entitlement management – Passholders can redeem entitlements, like meal vouchers or event tickets, and add new entitlements onto their pass to avoid having to carry around a separate piece of media.
  • Digital card access – Passholders can retrieve and display their pass from their phone for admission or download their pass to their Apple Wallet.
  • Customisable content – Each page of the Online Member Portal can display custom content, so you can create personalised, on-brand pages for your pass holders.
  • Membership management – Passholders can update their demographic data, add a new membership to their account, or renew for next year without the need for staff at Member Services.