Galaxy Connect™ Gains Momentum in UK Market as Venues Look to Increase Ticket Sales and Enhance the Guest Experience
Attractions and representatives of the travel trade recently gathered at Church House Westminster, London, to discuss ways to broaden awareness and increase ticket sales through the new cloud-based platform, Galaxy Connect.
Galaxy Connect allows for easy integration of attraction venues and resellers to sell live tickets to customers.
“Galaxy Connect makes it easier for attractions to partner with distributors and resellers, quickly engaging with customers around the world to increase exposure and ticket sales,” says Andy Povey of Gateway Ticketing Systems. “What’s more, Galaxy Connect is easy to set up with no need for additional training for front of house teams.”
Another benefit of Galaxy Connect is immediate admission. “Because sales through Galaxy Connect are live tickets not vouchers, guests can use their smartphones to gain direct access to the venue rather than queuing for the box office,” explains Don Eash, Executive Vice President/Chief Operating Officer, Gateway Ticketing Systems.
“Galaxy Connect is a massive improvement for distributors. On top of offering more flexibility and real-time access to venues’ ticket systems, it will also create an electronic data trail reducing fraud. We are also looking at new opportunities to generate revenue through the use of mobile app and geolocation,” says Andre Flambard, 365Tickets .
Galaxy Connect main benefits:
- Enhance the guest experience – guests arrive with a live ticket or e-ticket and can enjoy direct-to-gate admission reducing front-gate lines
- Enjoy real-time access to venue ticket systems – enabling resellers to sell capacity-managed events while avoiding sell-out situations
- Streamline the reconciliation processes between attraction venues and resellers
- Save costly IT resource time – connect with any number of online travel agencies and/or attractions with only one integration
- Eliminate time-consuming voucher process – by selling live tickets, you can save countless hours of manual processing as well as reduce fraud issues